Effective Date: July 31, 2025
First Class Carpet Cleaning
Vancouver, British Columbia, Canada
Introduction
At First Class Carpet Cleaning, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services.
By using our website (https://firstclasscarpetcleaning.com), you agree to the terms of this policy.
Information We Collect
We may collect the following personal information when you interact with our website:
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Contact Information (name, email address, phone number)
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Service Request Details (address, preferred date, stain type, etc.)
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Website Usage Data (IP address, browser type, time spent on site, pages visited)
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Cookies and tracking technologies (see Section 6)
We collect data only as necessary to provide our services and improve your user experience.
How We Use Your Information
We use your personal information to:
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Respond to inquiries or service requests
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Schedule appointments or follow-ups
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Send service-related communications
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Improve our website, services, and customer experience
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Analyze traffic via tools like Google Analytics
We do not sell or rent your personal information to third parties.
How We Share Your Information
We may share your information with trusted third-party service providers who assist in:
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Website hosting
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Email communications
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Analytics (e.g., Google Analytics)
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Online forms or scheduling tools
These third parties are bound by confidentiality and only use your data to perform specific services on our behalf.
How We Protect Your Data
We implement appropriate technical and organizational safeguards to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and collect website usage data.
You can choose to disable cookies in your browser settings, though this may affect site functionality.
Your Rights (under PIPEDA)
As a Canadian resident, you have the right to:
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Access the personal information we hold about you
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Request corrections or deletions
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Withdraw consent to data use (subject to legal or contractual restrictions)
To exercise your rights, contact us using the details below.
Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to read their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact:
Harry Deligiannidis
Owner – First Class Carpet Cleaning
📍 Vancouver, BC
📧 1stclasscarpetcleaning@gmail.com
📞 604-839-9008